FAQ
Find answers to common questions about our glass decor
What are these decorations made of?
These ornaments are created with quality glass, crystal, and durable resin materials. Craftsmanship ensures clear, detailed finishes that remain beautiful for years.
Are these items fragile?
Yes, glass and crystal pieces are naturally delicate. Resin items are more durable but can still be damaged under strong impact. Please handle all pieces gently and avoid heavy knocks or drops.
Do they fade or lose shine over time?
No. Quality glass, crystal, and resin materials are designed to maintain their appearance. With proper care, they will retain their clarity, color, and finish for years.
How should I clean them?
Wipe gently with a soft dry cloth for regular cleaning. For deeper cleaning, use a slightly damp microfiber cloth. Avoid harsh chemicals or abrasive tools to prevent damage to glass, crystal, and resin surfaces.
How long does delivery take?
Orders are processed within 1–3 business days. Delivery typically takes 3–9 business days after shipment.
How is my order packaged?
Each item is carefully packed with protective materials to help ensure glass, crystal, and resin pieces arrive safely and in excellent condition.
What is your return policy?
Returns can be requested within the eligible period if the item meets our return requirements. Approved refunds are processed within 7 business days after inspection.